Adult Learn to Swim

At Des Johns Swim, we’re committed to seeing everyone enjoy the water.

During quieter times, we offer Designated Pool Space for

Laps, Skill development, and General Swim Fitness.

We are focused on helping our community stay active and

improve their swimming abilities.

Join us and be a part of our vibrant community!

Click here for Times and fees

Discover Our Class Programs, Times and Prices Today.   Download for easy access!

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Complete our online assessment, and we’ll quickly get in touch to provide you personalised and optimal Program level and times.

Once the online assessment is complete we’ll email you with our recommended Program Level, enrolment process, and availability.

Simply choose an enrolment time and you’ll be guided to our user-friendly Simply Portal App or online Family Portal where you can conveniently manage enrolments.

We can’t wait to welcome you!

Once you have completed your online assessment we will quickly get in touch to provide you with the right class level and available times to enrol in classes.

Tell us your chosen time and we will guide you to our user-friendly Simply Portal App or online Family Portal where you can conveniently manage enrolments.

Here’s how to get started in three simple steps:

Download the SimplyPortal app from your App Store or Google Play
Find Your Center: Tap “Find Center Near Me” and enter our location code: b1101625
Log In: Use your Family Portal email address and password.

Once you access your Family Portal you will be able to manage your enrolment!

Alternatively you can manage your enrolment via our online portal

We’re dedicated to maintaining a clean and safe environment for everyone to enjoy. To ensure everyone stays healthy and happy, we have a few friendly reminders:

Swim Caps & Goggles

If you or your child has long hair, please have them wear a swim cap before they splash in. It helps keep the water clean and their hair tangle-free.
We highly encourage wearing goggles for a safer and more enjoyable experience!

Swim Nappies

For our youngest swimmers (under 3 years old), please ensure they’re wearing a swim nappy during lessons.

Water Bottle

Stay cool and hydrated—remember to bring your water bottle!  Refill at our chilled Water Station!

Towel

Dry off and stay warm after swimming, remember bring a towel.

Our Swim Shop

Caps Goggles Swim Nappies are available for purchase when you visit Des Johns Swim.

Discover our range of goggles, caps, swim accessories, and swim nappies available in our Swim Shop!

We’re thrilled to announce that we are a registered Swim Start Activity provider!  This means eligible parents, carers, and guardians can apply for a voucher valued up to $150 for their child. The voucher can be used towards swimming lessons with us, a registered SwimStart provider.

Once you have received your voucher you can upload your vouchers here or print and hand to us at your next lesson.

Remember you can only apply for one voucher per financial year. Ready to get started? Apply here:

Dive into the opportunity today!

We are guided by the Terms and Conditions of the Swim Start program.  Click to review here:

Our make-up policy is designed to be as flexible and convenient as possible for you and your family.  We are pleased to offer unlimited makeup classes for the whole family.  If you have any questions, don’t hesitate to ask.

Accrual & Redemption of Make-Up Classes:

• Makeup classes are accrued and a 90 day period applies for each cancelled attendance to be redeemed.
• To qualify for a make-up class you are required to cancel attendance in the SimplyPortal App or online portal 1 hour before class starts.
• Makeup classes can be Redeemed through the online Portal or app 7 days in advance.
• Makeups are provided for the child who missed the class only and are not transferable to other family members or participants.
• Redemption of makeups before canceling enrolment(s) is recommended.  Makeups which have not been redeemed are forfeited.
• Missed classes without notification and makeups lessons cannot be rescheduled

We know life can be full of changes, and sometimes that means adjusting your enrolment. We’re here to make that process as smooth and stress-free as possible!

Simply contact us via the SimplyPortal app or visit our Contact Us Page to send us a message through our General Enquiry form, or drop us an email at enquiry@desjohns.com.au. We’ll get back to you promptly with information on available placements and help you find the best fit.

We’re here to help. Just let us know how we can assist!

Our Splash free lesson hold option offers you the flexibility to take a short break for up to 4 weeks each calendar year.

You can choose to take these Splash Free Hold & Secure periods in convenient blocks of either 2 or 4 weeks. This option is designed to support your time away due to injury or illness, vacations, or lifestyle opportunities, ensuring you don’t lose your reserved day and booking time.

Simply provide a 7-day notice period, Submit your Splash free lesson hold [here] and enjoy the peace of mind that comes with knowing your spot is secured.

At Des Johns Swim, we offer an easy, hassle-free automated direct debit system for all lesson payments.

To ensure a smooth and manageable experience, lesson charges are scheduled every two weeks. This regular schedule helps you maintain your spot in our program seamlessly.

We kindly ask for payments to be made regardless of attendance. This policy helps us guarantee your place in the program and ensures you continue to benefit from our consistent learning environment

If you’d like to make a payment before the direct debit is processed, it’s easy! You can do it online through the SimplyPortal App or Family Portal using your debit or credit card. Alternatively, you can send a Swim start voucher to swimstart@desjohns.com.au.

(Refer T&C’s for cut-off times, fees, charges – our aim is to keep these minimal and our payment process seamless)

Our goal is to offer the best facilities, services, and programs for you and your family.

Our Accelerated Learning Discount provides a 10% discount to additional lessons per week per swimmer.

Your child’s lessons will continue seamlessly and we understand there will be times you may need to miss a class or cancel.

While missed classes are non-refundable, we provide the opportunity for make-up classes. Just let us know in advance via SimplyPortal App or online portal in accordance with our Makeup Policy, and we’ll be happy to accommodate your needs.

We kindly ask that you let us know as soon as possible if there are any changes to your child’s enrolment(s). Please note that direct debits will continue unless we receive a cancellation notice.  Cancellation notice can be submitted here.  Note: Without this notice, any fees charged will unfortunately not be refundable or transferable.  (Refer to T & C’s)

To help keep your enrolment, we encourage you to review our Splash-Free Hold and Secure option if a short break is required without payment.

Staying Informed Has Never Been Easier!

We believe that keeping you updated and ensuring smooth communication are key to a positive experience. Here’s how we make it happen:

Timely Updates

Receive real-time updates via our Simply Portal App when notifications are turned on:

• Class information and updates
• New classes
• Upcoming events
• Special promotions and offers

Open Communication

Our team is always willing to help. Whether you have questions, feedback, or need support, we’re just a message away.

Join the Des Johns Swim Community

Engage with our community:

Follow us on social media platforms via Instagram or Facebook for the latest news
Subscribe to our newsletter for regular insights [here]

Capturing Special Moments

At Des Johns Swim, we love capturing those unforgettable moments between you and your child during their lessons. Celebrating their achievements and interactions is a big part of what we do, and we want to create lasting memories for everyone.

Your Preference Matters

We understand and respect your preferences. If you’d rather not be included in our photos or videos, simply update your consent preferences on the SimplyPortal App or via the Simply Swim Family portal at registration. You can adjust your settings anytime, and we’ll always do our utmost to honour your request and avoid capturing your child in these moments.

How We Use the Images

The memories we capture might be featured in our marketing materials, social media campaigns, or used for training and development purposes. Rest assured, Des Johns Swim retains all rights to the images, and we use them with care and respect.

Capturing Your Own Memories

We understand how much you treasure taking photos and videos of your children. When doing so, please be mindful to respect the privacy of others by avoiding including them in your shots, we appreciate if you ask first.

Strictly no photography in or near changing room areas.